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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yohana Zapeta

November 11, 2025

5  out of  5
rating by Yohana Zapeta
"El personal muy amable y muy profesionales recomendado"
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Yani Zapeta

November 11, 2025

5  out of  5
rating by Yani Zapeta
"Highly recommend this place, and Genesis who served me with excellence and kindness."
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Angel Avila

November 11, 2025

5  out of  5
rating by Angel Avila
"Highly recommend, Genesis, she demonstrated exceptional customer service by promptly addressing my concerns and providing detailed explanations, making the entire process a breeze. I was struggling to find the right home insurance coverage until Genesis, stepped in. she took the time to understand my needs and found the perfect policy for me. I really appreciate their patience and expertise. Genesis, she was a true professional. They were always available to answer my questions and made a complex process feel very simple. I highly recommend them for any insurance needs!!"
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Lady Joana Saavedra Garcia

November 11, 2025

5  out of  5
rating by Lady Joana Saavedra Garcia
"I’ve had a great experience. The team is professional, friendly, and always willing to help. They made the process smooth and answered all my questions with patience and care. I really appreciate their excellent customer service and attention to detail. Highly recommend!"
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Maria

November 11, 2025

5  out of  5
rating by Maria
"Michael Liberto was amazing!! Genesis helped me out with all my insurance needs !"
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스테파니Stephanie

November 11, 2025

5  out of  5
rating by 스테파니Stephanie
"They took great care of me! excellent service!!"
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Kevin

November 11, 2025

5  out of  5
rating by Kevin
"Genesis was great helped me answer all my life, car, and home insurance questions! Definitely, will recommend."
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Jeronimo Medrano

November 11, 2025

5  out of  5
rating by Jeronimo Medrano
"Excelente servicio y muy profesionales los recomiendo mucho"
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Giovany Zapeta

November 11, 2025

5  out of  5
rating by Giovany Zapeta
"Excellent experience fast, friendly, and reliable service every time"
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Miguel Zapeta lux

November 11, 2025

5  out of  5
rating by Miguel Zapeta lux
"Great service!!!!"
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Brenda Sanchez

November 11, 2025

5  out of  5
rating by Brenda Sanchez
"Came here and left just with what I needed !! Very nice people and amazing office . Definitely recommending Michael Liberto’s office to other people."
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Genesis Garcia

November 11, 2025

5  out of  5
rating by Genesis Garcia
"Great Customer service!!! They are absolutely amazing! Michael and his team are very helpful and knowledgeable!!"
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Shannon

August 29, 2025

5  out of  5
rating by Shannon
"Helpful, Professional, Kind"
We responded:
"Thank you Shannon for the kind words! We look forward to servicing you by providing all your insurance needs."
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Dinah M Rumfolo

August 21, 2025

5  out of  5
rating by Dinah M Rumfolo
"This agency is so great! I’m able to text all my questions or policy changes and they always take care of me right away! Jordan especially, has been great at finding discounts for us!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with our agency. Our team, especially Jordan, takes pride in providing prompt and personalized service to address all your questions and policy needs. We’re delighted to know we’ve helped you find great discounts! Your kind words mean a lot to us, and we look forward to continuing to serve you with the same care and efficiency."
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Dagan Baroco

August 19, 2025

5  out of  5
rating by Dagan Baroco
"Highly recommend Michael and his team. Saved me a ton of $$$ and with excellent service. Very knowledgeable explaining options for home, life, and auto."
We responded:
"Thank you for the glowing review and recommendation! We’re thrilled to hear that Michael and our team could save you money while providing excellent service. It’s our priority to offer knowledgeable guidance and clear explanations for all your home, life, and auto insurance options. We truly appreciate your kind words and look forward to continuing to serve you!"
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Susan F buyer number 2050

June 27, 2025

5  out of  5
rating by Susan F buyer number 2050
"Very personable and answers all questions completely. All phone calls answered promptly and professionally. Excellent service ."
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Rachel Bush

June 23, 2025

5  out of  5
rating by Rachel Bush
"For as long as I can remember I have been with State Farm. A few years ago I moved to Micheal’s team and they are phenomenal. We have Hannah Jones as our main point of contact and I don’t think we will ever leave her!! I’ve been in accidents since being with them and it has been nothing but smooth. Nothing but good things from them!"
We responded:
"Thank you for the 5 star review, Rachel! Hannah works so hard for our customers day in and day out. Thank you for being the best part of our agency!"
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Ignatius Liberto

May 28, 2025

5  out of  5
rating by Ignatius Liberto
"Michael is super helpful and incredibly professional. Helped me switch insurance providers for a better rate and better coverage across the board. Would recommend wholeheartedly."
We responded:
"Thank you for the 5 star review! We are glad you chose us for your auto and boat insurance needs!"
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Jonathan Poche

May 20, 2025

5  out of  5
rating by Jonathan Poche
"Michael is fast, reliable, and offers great customer service! Highly recommend"
We responded:
"Thank you Jonathan! Thank you for allowing us to protect you and your family with all your insurance needs. "
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Christina Nugent

April 28, 2025

5  out of  5
rating by Christina Nugent
"I had such a wonderful experience working with the State Farm Michael Liberto office! I am a first time State Farm customer, from start to finish, everything was smooth, personable, and so easy. I especially want to give a huge thank you to Alexa — she was absolutely fantastic to work with. Alexa took the time to walk me through all the details of my new policy, explaining everything clearly and answering every question I had with patience and friendliness. She even adjusted different coverage amounts on the spot so I could see how the premium would change, which really helped me in making a clear decision on coverages. Making the switch to State Farm was completely stress-free and I am glad online they let you choose your agent, which is different and really makes you feel more like a customer and not a number. I'm so glad I made the move and would highly recommend the Michael Liberto team to anyone looking for great service and support with their insurance needs! Thanks again Alexa!"
We responded:
"Hey Christina! Thank you so much for the 5 star review. Alexa is a valuable member of our team and it’s easy to see why. We hope you have an awesome week and let us know if we can help with any additional insurance needs."
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Tahya Barker

April 7, 2025

5  out of  5
rating by Tahya Barker
"Just wanted to share my experience with Adam H. and state farm. I recently switched auto insurance companies and Adam was so helpful in that. He genuinely cares about his customers and that comes through over the phone. That’s the part I enjoyed most about my old auto insurance company but Adam made me feel right at home and answered the millions of questions I had with ease. He will always find the best option for you no matter what! This guy definitely deserves a raise for how well he handles customers and how knowledgeable in this field he is. Thanks Adam!"
We responded:
"Thank you Tahya for the awesome review! We love Adam! He does a great job. Let us know if we can help with any other insurance needs!"
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Mr. Hicks

March 24, 2025

5  out of  5
rating by Mr. Hicks
"Adam deserves a raise! He's been my agent for the past 4 years with incredible outcomes versus other insurance companies. Salute!"
We responded:
"Hi Mr. Hicks, thank you so much for the amazing 5 star review! We’re thrilled to have you as a customer for the last 4 years. Adam is truly a valuable asset here is always looking to help. Talk soon!"
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Audrey

February 27, 2025

5  out of  5
rating by Audrey
"I have had such a great experience with this State Farm branch for auto insurance coverage over the last 6 years or so and have always been a happy customer...but now that my husband and I have purchased our very first home and added Home Owners Insurance to our bundle I have truly seen the full benefits of working with this amazing team! Adam Hoffman in particular is an absolute gem! He is ridiculously personable, he walked me through every step of the way without overcomplicating or oversimplifying everything and he was able to save me a significant amount of money! In addition to Adam's quote being the most affordable by far, my car insurance rate also went down by about $30 a month too! If you're on the fence, rest assured you can feel good about working with this branch!"
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Joel Terry (Wolfmaster713)

January 27, 2025

5  out of  5
rating by Joel Terry (Wolfmaster713)
"Hannah Jones went above and beyond getting me exactly what I needed. She made life for me easy again and left with me with peace of mind."
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Amy McDaniel

January 24, 2025

1  out of  5
rating by Amy McDaniel
"Well got worse. I changed insurance to Farmers. 12/02/24. Still waiting for my overpayment back. This office is blowing me off saying its someone's else's fault. We will get back to you. Nope. HORRIBLE CUSTOMER SERVICE AND NO SUPPORT!!!!"
We responded:
"Thank you for the positive feedback, Amy! We're delighted to hear that we could assist you promptly and effectively. Our office is here to help with any future insurance needs you may have. - Michael Liberto - State Farm Insurance Agent, Magnolia, TX"